Paralegal, Employment and Labor Law
Department: Legal
Reports to: Director of Legal

Position Summary
The Paralegal, Employment and Labor Law, plays a key role in supporting the development and delivery of a legal technology product by providing accurate, timely, and practical employment and labor law information to customers. This role works closely with cross functional teams to ensure legal content is clear, current, and reliable.

Essential Duties and Responsibilities
Respond to customer legal inquiries in a clear, professional, and timely manner in accordance with service level agreements
Develop, update, and maintain employment and labor law content, including templates, policies, how to guides, checklists, FAQs, and articles for HR professionals
Conduct quality assurance reviews of legal content and data to ensure accuracy, consistency, and clarity
Monitor, track, and report changes in federal, state, and local employment and labor laws
Collaborate with Product, Engineering, and Customer Success teams to integrate legal insights into the platform
Support legal research, documentation, and process improvements to strengthen product reliability and customer trust
 Mentor and support other paralegals to promote high quality work and collaboration

Additional Responsibilities
Build and maintain effective working relationships with team members and colleagues across the organization
Attend webinars and training sessions to stay current on best practices and legal developments
 Complete special projects and other duties as assigned

Knowledge, Skills, and Abilities
Strong understanding of legal concepts, court systems, and legal documentation
Familiarity with employment and labor laws and related regulatory requirements
Proficiency in legal research tools and databases
Strong written communication skills with the ability to translate complex legal concepts into clear, user friendly content
Ability to communicate effectively across departments and with diverse stakeholders
Excellent organizational skills with the ability to manage multiple priorities and deadlines
High attention to detail and accuracy
Ability to work independently and collaboratively
Demonstrated discretion in handling confidential and sensitive information
 Adaptability in a fast paced environment with changing priorities

Required Education and Experience
Bachelor’s degree in business, marketing, or a related field, or an equivalent combination of education, training, and experience
Minimum of five years of paralegal experience, including at least three years focused on employment and labor law
Strong working knowledge of U.S. employment laws and regulations, including FLSA, FMLA, ADA, and EEOC guidelines, with multi state compliance experience
Experience translating legal and regulatory information into practical guidance for non-legal audiences
Proficiency with Microsoft Office applications, including Outlook, Teams, Excel, Word, and PowerPoint
Experience working with legal technology or compliance platforms is a plus
 Experience supporting or advising HR or compliance teams is preferred

Licenses and Certifications
 No licenses or certifications required

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