Customer Service Representative (hybrid)

Hunt Valley, MD

Posted: 04/29/25 Employment Type: Hybrid Job Category: CSR Job Number: 106647 Pay Rate: $15.50 - 16.00

Job Description

DESCRIPTION:

Immediate start for Call Center Representatives to join our team! CSRs will be responsible for helping customers by providing product and service information and resolving technical issues. This is a full-time position, Monday through Friday, with possible overtime available. The essential position is in-person in Hunt Valley for initial training and will TRANSITION TO REMOTE after completing the on-site training.

RESPONSIBILITIES:
  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

REQUIREMENTS:
  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Meet Your Recruiter

Allison Gilmer
Project Manager

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About Hunt Valley, MD

Discover exciting job opportunities in the vibrant area surrounding Hunt Valley, Maryland! Nestled in the heart of Baltimore County, Hunt Valley offers a perfect blend of picturesque landscapes, thriving businesses, and a rich cultural heritage. With easy access to renowned landmarks like Oregon Ridge Park, the Hunt Valley Towne Centre, and the fascinating National Lacrosse Hall of Fame, this region is brimming with opportunities for career growth and work-life balance. From savoring authentic Maryland crab cakes to exploring local art galleries, theaters, and cheering for the Orioles at Camden Yards, this area promises an enchanting lifestyle. Dive into our job listings today and unlock your next career adventure in this charming and dynamic region!