Call Center Representative

Nottingham, MD 21236

Posted: 04/13/24 Employment Type: Full-time Job Category: Customer Service Job Number: 106143 Pay Rate: $15.00/hr

Job Description

In this position you will provide call center customer service support. We are looking for customer-oriented, self-driven, energetic people who are hungry for an excellent entry-level opportunity to get their foot in the door to learn and grow with a fast-growing, global organization!
 
RESPONSIBILITIES:
  • Assist candidates (via phone calls, emails, and scanned applications) with certification/testing process from registration to test delivery.
  • Answer calls within management standards, consistently deliver quality call handling and meet established metric goals.

Job Requirements

SKILLS:
  • Ability to multi-task in a fast-paced environment
  • Basic to Intermediate computer software skills (Word, Excel, Outlook)
  • Excellent verbal and written communication skills
  • Ability to empathize
  • Exhibit professionalism during all interactions with internal and external stakeholders
  • Must complete full three weeks of training with no absences
 
EXPERIENCE:
  • 1 year of customer service experience (call center, retail, restaurant, etc.)

Meet Your Recruiter

Parker Medica
Project Manager

Pittsburgh born and raised, and a huge sports fan. I love the outdoors, motorcycles, and traveling around the world. Extremely passionate about building strong relationships with people and helping them discover good careers. 

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