Kennedy Services
https://cdn.haleymarketing.com/templates/63428/logos/sm-logo-200x200.png
http://www.kennedy-services.com
http://www.kennedy-services.com
USD
15.00
HOUR
true
Jessica Hunt
Call Center Representative
Posted: 09/07/24
2023-07-12
2029-05-09
Employment Type:
Full-time
Job Category: Customer Service
Job Number: 106143
Pay Rate: $15.00/hr
Job Description
In this position you will provide call center customer service support. We are looking for customer-oriented, self-driven, energetic people who are hungry for an excellent entry-level opportunity to get their foot in the door to learn and grow with a fast-growing, global organization!
RESPONSIBILITIES:
- Assist candidates (via phone calls, emails, and scanned applications) with certification/testing process from registration to test delivery.
- Answer calls within management standards, consistently deliver quality call handling and meet established metric goals.
Job Requirements
SKILLS:
- Ability to multi-task in a fast-paced environment
- Basic to Intermediate computer software skills (Word, Excel, Outlook)
- Excellent verbal and written communication skills
- Ability to empathize
- Exhibit professionalism during all interactions with internal and external stakeholders
- Must complete full three weeks of training with no absences
EXPERIENCE:
- 1 year of customer service experience (call center, retail, restaurant, etc.)
Meet Your Recruiter
Jessica Hunt
Project Manager
Pittsburgh born and raised, and a huge sports fan. I love the outdoors, motorcycles, and traveling around the world. Extremely passionate about building strong relationships with people and helping them discover good careers.
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