Call Center Rep

Nottingham, MD 21236

Posted: 10/13/24 Employment Type: High Priority Job Category: CSR Job Number: 106330 Pay Rate: 15.00

Job Description

In this position you will provide call center customer service support. We are looking for customer-oriented, self-driven, energetic people who are hungry for an excellent entry-level opportunity to get their foot in the door to learn and grow with a fast-growing, global organization!

  • Assist candidates (via phone calls, emails, and scanned applications) with certification/testing process from registration to test delivery.
  • Answer calls within management standards, consistently deliver quality call handling and meet established metric goals.

Job Requirements

EDUCATION:
High school diploma or equivalent

EXPERIENCE:
1 year of customer service experience (call center, retail, restaurant, etc.)

SKILLS:
  • Ability to multitask in a fast-paced environment
  • Basic to Intermediate computer software skills (Word, Excel, Outlook)
  • Excellent verbal and written communication skills
  • Ability to empathize
  • Exhibit professionalism during all interactions with internal and external stakeholders
  • Must complete full three weeks of training with no absences

PHYSICAL JOB REQUIREMENTS:
  • Ability to sit for extended periods of time

Meet Your Recruiter

Allison Gilmer
Project Manager

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About Nottingham, MD

Ready to take the next step in your career? Explore exciting job opportunities in the vibrant area surrounding Nottingham, Maryland. Nestled in Baltimore County, this charming region offers a perfect blend of urban amenities and suburban tranquility. With a rich history dating back to the 1700s, Nottingham boasts proximity to attractions like Gunpowder Falls State Park, White Marsh Mall, and the popular Bengies Drive-In Theatre. Immerse yourself in the local culture by enjoying Maryland's famous crab cakes, catching a show at the nearby Hippodrome Theatre, or rooting for the Baltimore Orioles at Camden Yards. Join us in discovering the endless growth opportunities and thriving community that make Nottingham an ideal place to advance your career. Check out our job listings today and unlock your potential in this dynamic region.