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Customer Care Representative

Dallas, TX

Posted: 07/17/25 Employment Type: Temp to Perm Job Category: Customer Care Job Number: 106590 Pay Rate: $15.00

Job Description

The Customer Care Representative will ensure customer satisfaction while processing payments and detailing their interactions.

QUALIFICATIONS:

  • Maintaining a positive, professional attitude toward customers at all times, while ensuring customer satisfaction and providing a professional level of support
  • Offering customers appropriate payment solutions based on their individual financial circumstances
  • Processing payments and facilitating service orders to turn on or disconnect service
  • Navigating multiple systems and using appropriately depending on the call type
  • Creating detailed records of customer interactions, transactions, comments and complaints

Job Requirements

REQUIREMENTS:

  • A minimum of two (2) years of experience in a contact center/call center environment

  • No more than 3 jobs in the past 5 years – we are seeking stability in the work history
  • Experience using a dialer system
  • Excellent communication and problem-solving skills
  • Basic computer skills and working knowledge of Microsoft Word and Excel
  • Ability to type at 40 words per minute and talk simultaneously
  • Ability to navigate multiple systems and use appropriately depending on call type

Meet Your Recruiter

Allison Gilmer
Project Manager

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Unlock your potential in the vibrant job market of the Dallas-Fort Worth metroplex! This bustling region in the great state of Texas boasts a perfect blend of southern charm and big-city opportunities. Dive into a dynamic career scene with access to renowned landmarks like the Dallas Arboretum and Botanical Garden, exquisite cuisine from Tex-Mex to BBQ, and cultural hotspots such as the Dallas Museum of Art and the AT&T Performing Arts Center. Cheer for the Dallas Cowboys at the AT&T Stadium or enjoy the outdoors at White Rock Lake. Discover why Dallas is the ultimate destination for growth, opportunity, and a fulfilling career journey. Explore our job listings today and embark on a new chapter in this captivating city!